Refund and Return Policy

Refund and Return Policy

Introduction

At lifenomic.shop, we strive to ensure our customers are satisfied with their purchases. If you have any issues with your order, please review our refund and return policy to understand how we can assist you.

Digital Products

Due to the nature of digital products, all sales are final. Once a digital product has been downloaded or accessed, it is not eligible for return or refund. However, we understand that issues may arise, and we are here to help.

Refunds

We offer refunds under the following conditions:

  1. Non-Delivery of the Product: If you do not receive the digital product due to delivery issues (e.g., incorrect email address provided), please contact us within 7 days of the purchase date.
  2. Download Issues: If you experience problems downloading or accessing the product, please contact us within 7 days of purchase. We will ensure you receive the product or issue a refund.
  3. Major Defects: If the product has major defects that prevent you from using it as described, please contact us within 30 days of purchase. We may provide a corrected version of the product or issue a refund.

How to Request a Refund

Once we receive your request we will check it and refund will be processed within 10 business days to the original payment method.

To request a refund, please follow these steps:

  1. Email us at support@lifenomic.com with your order number and a detailed description of the issue.
  2. Our team will review your request and respond within 3-5 business days.
  3. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exclusions

Refunds are not provided for:

  • Change of mind
  • Lack of usage or dissatisfaction that is not related to a defect or non-delivery
  • Inability to open or use the product due to lack of technical knowledge or failure to follow the instructions provided

Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

Email: support@lifenomic.com
Phone: +917754002241